FAQ
RETURN & EXCHANGE
How do I make a return?
How do I make an exchange?
Return and exchange policy
Faulty item
DELIVERY
How do I track my order?
I have received the wrong product and/or a product is missing in my order
I haven't received an order confirmation
What is the delivery time and cost?
PAYMENT
What payment methods are available?
My discount code doesn't work?
OTHER
"Notify me when available" - What does it mean?
I have forgotten my password - What do I do?
How do I take care of my ICIW clothes?
Opening hours - Customer support
Monday - Friday 08.00-18.00 (CET)
Weekends and holidays - Closed
Click here to contact our customer support