FAQ

RETURN & EXCHANGE

How do I make a return?

How do I make an exchange?

Return and exchange policy

Faulty item


DELIVERY

How do I track my order?

I have received the wrong product and/or a product is missing in my order

I haven't received an order confirmation

What is the delivery time and cost?


PAYMENT

What payment methods are available?

My discount code doesn't work?


OTHER

"Notify me when available" - What does it mean?

I have forgotten my password - What do I do?

How do I take care of my ICIW clothes?


Opening hours - Customer support

Monday - Friday 08.00-18.00 (CET)

Weekends and holidays - Closed

Click here to contact our customer support